At MadMen Coffee, we value the privacy, security, and discretion of our clientele. This memorandum outlines how your personal information is collected, utilized, and strictly protected when you visit or requisition goods from madmencoffees.com (the “Site”).
1. Information Procurement
When you visit the Site, we automatically collect certain telemetry regarding your device, including web browser data, IP address, time zone, and associated cookies. Additionally, as you browse the Site, we collect information about the individual assets you view and how you interact with the Site.
Upon finalizing or attempting a requisition through the Site, we collect required logistical data, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as “Order Information.”
Financial Data & Subscriptions: We do not retain any financial information used for order processing. For clientele opting into recurring subscription deliveries, your payment information is vaulted and managed securely by the third-party payment platform of your choosing (e.g., Stripe, PayPal). MadMen Coffee does not store credit card information in our database; all transactions are securely encrypted and processed exclusively by these external gateways.
2. Utilization of Information
We use the Order Information generally to fulfill any orders placed through the Site. Additionally, we use this information to:
- Communicate regarding your order, inquiries, or logistical changes.
- Screen requisitions for potential risk or fraud.
- Provide you with internal dispatches relating to our premium roasts and executive gear, provided you have explicitly opted-in. We do not dispatch unsolicited communications.
3. Third-Party Fulfillment Logistics
To provide you with exceptionally fresh, small-batch coffee and premium merchandise, we operate using a decentralized manufacturing model. We partner with specialized third-party data processors and manufacturing facilities in the United States (including but not limited to Old Chicago Coffee Co. and Printify).
Strict Usage Protocols: We share only the strictly necessary routing data—your Name, Shipping Address, and Phone Number—with these verified partners so they can print, roast, and dispatch your goods. Your phone number is passed exclusively for shipping label generation so carriers can contact you in the event of a delivery complication. We will never cold-call you; direct communication from our team is strictly limited to urgent order statuses or addressing service concerns.
Our manufacturing partners do not sell, rent, disclose, or loan our database to any entity, nor do they possess the right to market to you independently.
4. Record Retention
When you place an order, we will maintain your Order Information in our administrative archives unless and until you submit a formal request to expunge this information.
5. Regional Rights (GDPR & CCPA)
If you are a resident of the European Economic Area (EEA) or California (under the CCPA), you hold the right to access the personal information we hold about you, to port it to a new service, and to request that your information be corrected, updated, or erased. To exercise these rights, please contact the partners directly.
6. Policy Amendments
We may update this protocol periodically to reflect changes to our manufacturing partnerships, operational practices, or for other legal and regulatory mandates.
